Our satisfaction guarantee

Not happy with your first lesson? Let us know within 48hrs of the lesson date, and we’ll refund your first hour.

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  Flexible cancellation policy

  Get a full refund if you cancel through the website at least 24hrs before the lesson.

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  What if your lesson doesn't happen?

  If your tutor doesn't keep the appointment, let us know within 48hrs for a refund.

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  We're here to help

  Our customer service team is here to help; email support@tutorfair.com or call 020 3322 4748.