Tutorfair 100% money back guarantee badge

Our satisfaction guarantee

What if I'm not happy with my first lesson?

Let us know within 48hrs of the lesson date, and we'll refund your first hour.

You may be asked to provide some feedback so we can pass this on as constructive advice to the tutor.

The Tutorfair Guarantee does not apply if you have had further lessons with that tutor. The guarantee is in addition to our normal refund policy.

Our Refund Policy

What if I want to cancel my lesson?

Get a full refund if you cancel through the website at least 24hrs before the lesson.

What if your lessons doesn't happen?

If your tutor doesn't keep the appointment, let us know within 48hrs for a refund.

We're here to help

Our customer service team is here to help; email support@tutorfair.com or call 020 3322 4748.