Let us know within 48hrs of the lesson date, and we'll refund your first hour.
You may be asked to provide some feedback so we can pass this on as constructive advice to the tutor.
The Tutorfair Guarantee does not apply if you have had further lessons with that tutor. The guarantee is in addition to our normal refund policy.
Get a full refund if you cancel through the website at least 24hrs before the lesson.
If your tutor doesn't keep the appointment, let us know within 48hrs for a refund.